Senior Developer Content Designer

  • Job Reference: 00000090-1
  • Date Posted: 5 November 2019
  • Employer: Atlassian
  • Location: Sydney, New South Wales
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Full-time
  • Work Hours: Full Time

Job Description

Information is a powerful and essential element of the user experience. For developers, this is even more true – without great documentation, it is nearly impossible to build new apps, services, and products.

At Atlassian, we look at the way we communicate technical information to our internal and third-party developers as an end-to-end journey. This journey begins as developers get started with building on the Atlassian stack, and ends with a living set of reference of materials to answer any question they may have as they build, launch, monitor, and support their work.

This isn't a traditional technical writing role. As part of the design team at Atlassian, you'll be empowered to experiment with a variety of approaches to creating information in the UI, documentation, supporting materials, and anywhere else our developers experience information. We are also constantly working to find better ways to measure what makes an information experience successful. You'll be using these methods and suggesting new methods we've not thought of to constantly challenge ourselves and improve our craft. You'll be pushing hard, bold, and aggressively to make Atlassian recognised for how we approach content experience. You'll be accountable for proactively identifying and ensuring resolution of issues impacting content effectiveness across experiences in both product and supporting product properties – particularly around information architecture, content strategy, and standards.

More about you

This job is for someone who thinks bigger than traditional software documentation. You can explain complex features and capabilities in ways that are useful for experienced audiences, but which are also helpful and approachable for more novice readers getting into the domain or learning a new API.

We're looking for candidates who love to work with teams to ensure they're providing a great information experience. Someone who's ready to not only own the documentation for their domain, but also contribute to and help drive projects that benefit the larger documentation community here at Atlassian.

When you join the team, you'd be expected to have:

  • proficiency in technical writing skills
  • ability to read, write, and verify code samples (e.g., JavaScript, Java, Python)
  • familiarity with standard web-based publishing tools (e.g., Markdown, HTML, CSS, XML)
  • familiarity with standard developer tools (e.g., Git, Bitbucket, Bamboo)
  • experience documenting APIs, writing code samples, tutorials, and other technical content related to building or extending products and apps

And ideally, we'd hope you'd have:

  • a knack for creatively engaging with developer audiences
  • experience working on cross-product documentation
  • an ability to challenge yourself and others
  • experience in improving or building both information architectures and content strategies for documentation
  • experience with usability testing, card sorting, and other techniques to ensure that your work is not just accurate, but that it's also effective for your target audience

More about our team

We believe information is critical to any user experience. When you join Atlassian as a Content Designer, you become part of the Atlassian Design organization. Content Design includes everything needed to understand, support, market, and use that product. You won't own all the content, but you'll help make sure the stories we tell are consistent and create a great experience for our customers.

Read more about Design at Atlassian here:

https://medium.com/designing-Atlassian

https://atlassian.design/

Show us something

Along with your resume, send or point us to an example of the some developer-focused content you've written, such as an authentication guide, API documentation, or a tutorial.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.